“The RPC server is unavailable” while trying to take Remote Desktop of 2003 Server

When trying to logon to Windows server 2003 via remote desktop you receive the following message:

The system cannot log you on due to the following error:
The RPC server is unavailable.
Please try again or consult your system administrator.

You will also receive the following event in the target server’s application event log:

Event ID: 1219
Logon rejected for Domain\User. Unable to obtain Terminal Server User Configuration. Error: The RPC server is unavailable.

When you logon via RDP, “Terminal Services” will contact the domain which your account is in to query terminal services information about your account e.g. profile path. It does this using RPC to a domain controller.

Fortunately there is a workaround as described in this Microsoft article, actually the article refers to a different problem, but the workaround is the same.

http://support.microsoft.com/kb/815266

  1. Locate the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server
  2. Create a new DWORD called IgnoreRegUserConfigErrors
  3. Give it a value of 1
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2 thoughts on ““The RPC server is unavailable” while trying to take Remote Desktop of 2003 Server

  1. Pingback: How to use the scanner on Remote Desktop Connection to Terminal Server

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