Windows 7 Remote Desktop Connection Save Credentials not working

To fix the following error:

Your system administrator does not allow the use of saved credentials to logon to the remote computer
computername/ipadress because its identity is not fully verified. Please enter new credentials.
The logon attempt failed

There is no-trust-relationship when connecting 2 computers from different domains. Windows uses NTLM in this case and the default domain machine policy does not allow use of saved credentials.

To Do (on local machine):

  • On your local machine Open Windows command prompt type: gpedit.msc -> Press Enter -> a new window will popout
  • Go to Local Computer Policy –> Computer Configuration –> Administrative Templates –> System –> Credentials Delegation
  • Double Click on “Allow Delegating Saved Credentials with NTLM-only Server Authentication
  • By default it will be “not configured”
  • You will see radio buttons -> Enable the policy
  • Click the “Show” button in the options window below and enter the value “TERMSRV/*”  (without quotes) into the list.
  • Click Apply button
  • Do the same thing for the following policies:
          Allow Delegating Saved Credentials
  • Close all windows
  • Open a command prompt and use “gpupdate /force” command to apply the policy directly
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